What we collect
We may collect the following information:
2- Company Name and website
3- Contact information including Email address, Phone numbers, WhatsApp, and Skype IDs
4- Other information relevant to products and services. We may required Time Zone, root password of the server, username of server, IPMI and KVM access of server for installation.
What we do with this information
1- We require this information to understand your needs and to provide you with better service, and for the following particular reasons:
2- We use your information to respond to your queries and provide the information you request about our products and services, to manage our relationship with you and for internal record keeping.
3- We may use the information to improve our products and services.
4- We may periodically send promotional emails about our products, special offers or other information which we think are interesting for you, using that email addresses which you have provided us.
5- From time to time, we may also use your information to contact you for market research purposes.
Terms and Conditions A. RENT A SERVER FROM OUR COMPANY :-
1). )If you rent a server from us on a per month plan, keep in mind that the server expires automatically after a month.
2). After payment, you will receive an email within 24 hours that contains all details including: a). Web Portal Username and password
b). Desktop client Username, Password, and UUID. c). Linux server root password will not be delivered. Becuase SSH access is blocked by firewall & due to our web portal source code security.
3). Once we receive the payment, it is not refundable. We will return payment if customer server, our web portal, desktop client or mobile application is not working fine during that month period. (In this condition our technical team first check and evaluate the server, web portal desktop client and mobile application. After checking in 24 hours our support team may replace your server or your server location).
4). If you face any issues during your subscribed period, feel free to email our technical team
Within 24 hours, our technical team will join you on skype, TeamViewer or any disk ID
5). In the whole month period, our technical team will be available to teach you how to configure VOS3000 Web V3.0 in demo server. However, our technical team does not provide you with any configuration on your live server. Like Rates Adding, Customer Adding, Vender Adding, Routing Gateway, Mapping Gateway or any Gateway Support.
6). In order to resubscribe, you need to pay 24 hours prior to the expiry of the server. If payment is not received before the expiry date,your server will shut down and database will be deleted.
7). We don't allow any sort of illegal activities on our hosted servers. In such a case we will terminate the server without any further notice. B). VOS3000 WEB V3.0 Install on your server :-
1). In VOS3000 WEB V3.0 INSTALLATION plan we will install Desktop Client Version 22.214.171.124,126.96.36.199 or 188.8.131.52 with Web V3.0 and Mobile Application on your server. FOR INSTALLATION REQUIRED CENTOS
6.2 bit 64 for 184.108.40.206
6.8 bit 64 for 220.127.116.11
7.5 bit 64 for 18.104.22.168
If centos are not available on your server, then our technical team installs Centos on your server. For the centos installation, we need IPMI or KVM access. For this installation maybe our technical team may charge an extra fee.
2). Once the client sends us server details with ROOT Password and Username, Then our technical team will check the server if it is possible to install VOS3000 Web V3.0 on your server. This process takes 1 to 5 hours after this evaluation client needs to make payment of installation that is given on this link (http://www.vos3000.io/vos3000_one_time_installation.php).
3). After evaluation, the client needs to make payment. Within 24 hours the client will receive an email that contains all details including: a). Web Portal Username and password
b). Desktop client Username, Password, and UUID
c). ROOT Password and Username
4). Once the client makes payment, we will not return payment. We will return payment if customer Web portal, desktop client or mobile application not working fine. (In this condition our technical team first check and evaluate the service of the web portal, desktop client or mobile application.)
5). If you face any issue in our service, feel free to email our technical team
After weâ€™ve received your email, our technical team will join you on Skype, TeamViewer or Any Desk ID within 24 hours.
6). In whole license year, our technical team is available to teach you how to configure VOS3000 Web V3.0 on the demo server. Unfortunately, our technical team does not provide any configuration on your server. Like Rates Adding, Customer Adding, Vender Adding, Routing Gateway, Mapping Gateway or any Gateway Support. C). VOS3000 Version 22.214.171.124,126.96.36.199 or 188.8.131.52 Install on your server :-
1). In VOS3000 INSTALLATION plan we only install VOS3000 CLIENT VERSION 184.108.40.206,220.127.116.11 or 18.104.22.168 on your server. FOR INSTALLATION REQUIRED CENTOS
6.2 bit 64 for 22.214.171.124
6.8 bit 64 for 126.96.36.199
7.5 bit 64 for 188.8.131.52
If CentOS is not available on your server, then our technical team installs CentOS on your server. For the centos installation, we need IPMI or KVM access. For this installation maybe our technical team may charge an extra fee.
2).Once the client sends us server details with ROOT Password and Username, our technical team will then check the compatibility of server in order to install VOS3000 Web V3.0. This process takes 1 to 5 hours. After the evaluation client needs to make payment of installation given on this link (http://www.vos3000.io/vos3000_one_time_installation.php).
3). After payment, you will receive an email that contains all details including: a). Desktop client Username, Password, and UUID.
4). If you face any issue, feel free to email our technical team during first 15 working days.
After we have received your email, our technical team will contact you on Skype, TeamViewer or Any Desk ID within 24 hours. (After 15 days we are not responsible for giving any FREE SUPPORT to the client)
Data can only shift if both servers have the same version of VOS3000.
Data will shift only these conditions :
1.) If you already rent a server from us on a month plan and you want to shift data to another server that is also rent from us. 2.) If you already rent a server from us on per month plan and you want to shift data to another server that is also installed from us. 3.) If you rent a server from us on a per month plan or Take One Time Installation from us then we will shift data from your server any XYZ company. For the Data Shifting, Our technical team needs ROOT access.
If any customer wants to shift data from one server to another server Our highly experienced technical person and Company will not be responsible in any condition if data will crash during this shifting process.
Once we received Server details from the customer our technical team will take a minimum of 24 hours for data shifting. Data Shifting charges start from $99.
During your subscribed period, As per customer demand, Our technical team will Increase the hardware of the server and Ports / Concurrent Calls . For this upgradation, Our Company will charge an extra fee
Payment Method For the payment process we have a web portal which links given below: (http://my.vos3000.io)
We have multiple payment methods which are:
1 -  Paypal
2 -  Online Credit or Debit Card
3 -  Dubai Bank
4 -  Skrill ID
5 -  Westron union
6 -  Bangladesh bank
7 -  Skrill Account
8 -  France Bank
We ensure that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you. Personal data we receive is generally held in client files or a computer database. We take reasonable steps to ensure that the personal information that we hold is protected from unauthorized access, misuse, loss, modification, and disclosure. To ensure the safety of the client's data, our team is liable to change login details or upgrade portal at any point in time without the client's knowledge. However, if such attacks do occur, sippy switch is not liable for any damages to the portal or any data stolen. We have adopted these measures in order to facilitate secure storage of personal information, having secure offices and access controls for our computer systems. We will also take reasonable steps to destroy or permanently de-identify personal information that we no longer need for any purpose. We will not sell, distribute or lease your personal information to third parties unless we have your permission or we are required by law to do so. In the event of a criminal investigation, we may be required by law enforcement agencies to share certain personal information. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible on email@example.com. We will promptly correct any information found to be incorrect. Any team member or staff is not allowed to share any kind of personal information or documents with any client.